Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Each product page features a detailed size guide. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your package is en route.
Do you offer international shipping?
Yes, APTHCRY ships worldwide. Shipping costs and delivery windows are calculated at checkout based on your location.
Can I modify or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement to request any changes.
Are your materials sustainably sourced?
We are committed to ethical production. We partner with manufacturers who prioritize fair labor practices and high-quality, durable textiles.
What should I do if my item arrives damaged?
Please email our support team immediately with your order number and photos of the damage so we can arrange a replacement.